We're Here to Help
Although it doesn't always feel like it, loads of people have the same problems. That's why we sometimes put your letter and our answer up on the site. That way, our advice can help other people too.Although it doesn't always feel like it, loads of people have the same problems.
But don't worry - we take out all personal details so nobody knows who you are.
We also reply privately to you. Just fill in the email address box and we'll try to reply to you within 10 days.
>> Click here to go to our Latest Problems page
N.B. This is NOT an emergency response service. If you want urgent advice about a problem, we recommend that you contact Childline:
- Freephone - 0800 11 11
- Web - www.childline.org.uk
>> For a directory of helplines, click here
We will use your email address only for the purpose of replying to your message. We will not pass any personal contact details to any other source or keep them once we have sent you our reply.
The Who Cares? Trust will retain a record of your emailed letter and our reply in order that we can place some of the letters and our replies on the site. For more information, see our Privacy Policy.